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Getting your order to you in the most efficient way is important
to us. We aim to dispatch all orders within 10-15 days of purchase. Please note
that all items are dispatched in unbranded packaging for security purposes.
Any customs or import duties are charged once the parcel reaches
its destination country. These charges must be paid by the recipient of the
parcel. Policies vary from country to country, so you might like to check your
local customs office for more information. Shopdatsuits cannot be held
accountable for delays in customs clearance or any additional charges that are
incurred.
Items returned without authorization will not be accepted.
The time frame for return and exchange must not exceed 7 days
from when the original order was received.
All items must be returned in their original condition, without
scratches or signs of wear, and must not be resized or altered in any way
When returning or exchanging items, customers must use a
shipping method that has a tracking on it. Returns or exchange with no tracking
will not be processed.
For returns, any promotional gift received must be included with
the returned items. otherwise, the retail price of the promotional gift will be
deducted from the refund.
Any free promotional gift issued with an order must also be
returned if you are returning those goods.
We strongly advise to try on leather shoes on a carpeted surface
until you are certain you are keeping them. Shoes should be returned unmarked,
uncreased and in their original, undamaged shoe box as this is considered part
of the product. Shoes with clearly damaged soles and that are not in a
re-saleable condition will not be accepted at our warehouse and will be
returned to you.
We will not refund / exchange items that have been altered in-store
or elsewhere.
Purchases through the Website
All purchases made
through the Website are subject to our acceptance. This means that we may
refuse to accept or may cancel any transaction, in our sole discretion, and
without liability to you or any third party. Shopdatsuits expressly conditions its acceptance
of your order on your agreement to these Terms, and to all additional terms and
conditions that are provided to you on the Website that govern your purchase of
certain Products. By ordering Products through the Website, you agree to
provide true, accurate, current, and complete information. Shopdatsuits reserves the right without prior notice to discontinue or change
specifications and prices on Products offered on and outside of the site
without incurring any obligation to you. Prices and availability are
subject to change without prior notice, and Shopdatsuits reserves
the right to revoke any offer to correct any errors, inaccuracies, or
omissions.
Shopdatsuits wants you to be satisfied with your purchases from this Website. If you wish to
return a product, please review our Online Return Policy and Store Returns
Policy, which are incorporated herein by reference.
IMPORTANT: With limited exceptions, returns are refunded by contacting client directly. shopdatsuits does not issue store credit for the original shipping charges.
With limited exceptions, we do not provide prepaid return
labels; you are responsible for covering shipping costs to return.
Exchanges For Online Purchases
Presently, we do not accommodate exchanges for purchases made
online to be exchanged in-store as we cannot guarantee the item purchased will
be in-stock in the size or style desired.
Store Returns Policy
Our Store Return Policy states that refunds and store-bought
returns are not accepted. Additionally, exchanges are only allowed for in-store
purchases. If your purchase was made online, you may return your items to
receive in-store credit in accordance with our Store Returns Policy.