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Non-acceptance of an online order may be a result of one of the following:
Acceptance of an order placed by you online and the completion of the contract between you and SHOPDATSUITS will take place when your order is dispatched, unless you have cancelled the order in accordance with the Order Cancellation instructions set out below.
When an order is placed, we request pre-authorization for the value of the order from your bank/card issuer to ensure that the funds are available. However, this remains simply a pre-authorization request until the order is shipped, at which point we actually take payment.
If you have any further queries, please contact your bank/card issuer.
If you are based in the EU, under the Consumer Protection Regulations 2000 (DSRs), you have the right to cancel your order with us, provided you notify us within seven working days of receipt.
We recommend that you insure the return shipment as you are liable for damage to them until we receive them at our warehouse. We also recommend that you use a secure, trackable means to return your order to us and that you retain proof of sending, in case of a dispute. Please note that you must cover the cost of the return shipment, as we do not offer a free return service.
All items must be returned unused, in their original condition and from the country that the order was delivered to.
We will refund the full value of your order, excluding shipping costs, within 30 days of receiving your notice of contract cancellation provided that the cancelled order is received at our warehouse.
Notice of cancellation within seven working days of receiving the order, as described above.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Our Site may use “cookies” to enhance User experience. User’s
web browser places cookies on their hard drive for record-keeping purposes and
sometimes to track information about them.
All logos, graphics, images of products and descriptions of products on this website are the intellectual property of SHOPDATSUITS and may not be used without express written permission from the Company.