• $

Do you accept returns or exchanges?

This is done based on what has been stipulated in the refund policy

Do you allow refunds for a change of mind? If so how long do customers have to contact you?

Customers have 24 hours to request refunds after placing an order, however refunds will be made as stated in the refund policy

From where do you operate?

We operate and ship directly from Guangzhou, China. 

What makes you different from your competitors?

We continuously stand for top class quality, luxury and affordability by providing our customers with direct purchase access from our factory. We also provide 24/7 customer online support service by providing immediate solutions to their queries. Our payment portals are hustle free. Feel free to explore our products! 

What payment methods do you accept?

We currently accept PayPal, Credit card (  Visa, MasterCard, American Express, JCB, Discover ), MTN Mobile Money Ghana and Zambia, Standard Blue Voucher, FNB Pay to cell, Easywallet bank of Windhoek, Wechat pay and Alipay.

Would I be able to track my order?

Yes... You'd receive notifications when the order is being processed for delivery. Kindy input your order ID to track the current status of your package.

To where do you deliver? How long does it take it to process an order before it is dispatched?

We deliver to a local shipping cargo agent in china, freight forwarding company or ship via an international logistics company such as DHL, FedEx, EMS, Aramex and UPS based on customers preference. Estimated delivery time is between 12-15days. 

How long have you been in business?

shopdatsuits is a registered Multi vendor ecommerce clothing company, a subsidiary company of datsuits and has been in operation since May 2017